Contact
Customer support
If you require advice concerning your order, have a technical query or wish to provide feedback about the products and services available from our website, you can contact us on:
+44 (0)333 202 5070
Our customer service centre is open from 08:30 to 18:00 (GMT) Monday to Friday.
In our bi-annual Satisfaction Survey (2024) our customer services department received a 91.4% customer satisfaction rating when contacting us via the phone and we have an average answer time of 6 seconds. Telephone calls may be monitored or recorded for training and quality purposes.
Email: esupport@williamslea.com
Our customer support agents will be happy to assist you.
Other ways of getting in touch:
Citizenship and living in the UK
For more information about citizenship and life in the UK, visit the Home Office page on GOV.UK .
The criteria for citizenship are subject to change. We advise you to check whether you can become a British Citizen before starting your application.
Christmas Opening Hours
Christmas Opening Hours
TSO’s contact centre and warehouse will be operating reduced hours during the final week of December:
- 24th December – 09:00 – 17:00
- 25th and 26th December – closed
- 27th to 31st December – 09:00 – 17:00
- 1st January – closed
- 2nd January – normal hours resume, 08:00 – 18:00
Please note that any orders placed on or after Tuesday 24th December will not be despatched until Monday 30th December, so you may experience delays.